Renters will be asked to sign and return an agreement as below in order to confirm reservation.

The COMPANY accords to the CLIENT a short-term residence or ‘holiday home’, in accordance with the conditions stated below, which the CLIENT must adhere to. The above-mentioned residence is to be used only for personal use, and under no means is to be used for any professional purposes, or as a business unit or office. The CLIENT understands and accepts that the accommodation and services are only provided in the framework of a business or pleasure trip to Lisbon and that this is the principle underlying condition to the validation of this contract.

The agreed upon rental fee includes linens, standard kitchen utensils, electricity, cleaning, and all taxes.

The CLIENT (including all accompanying family members and acquaintances) agrees to commit no act that could disturb the tranquility of the other residents of the building where the rental occurs. Any disorderly or unruly behavior is the sole responsibility of the CLIENT and the COMPANY relinquishes complete and absolute responsibility if a third party is involved. The CLIENT must comply with the building regulations.

Animals are not allowed in the apartment except through prior arrangement. Our apartments are NON SMOKING except for one or two exceptions (please ask about these apartments).

During the rental of the apartment, the COMPANY reserves the right to conduct urgent work in the apartment (agreed to with the CLIENT), without affecting the negotiated price. The CLIENT agrees to allow the COMPANY access into the apartment with prior notice of at least one day (except in cases of emergency), in order to accomplish these tasks.

The CLIENT understands that the COMPANY undertakes no responsibility for the CLIENT’S personal belongings and that in case of loss, damage, or theft to CLIENT’S personal property the CLIENT shall not attempt to recover damages from the COMPANY.

The CLIENT is responsible for any defacement to the apartment during his/her stay. The CLIENT shall exercise reasonable caution to prevent the occurrence of theft including locking all doors and windows during the times that he/she is not inside the apartment.

The CLIENT must inform THE COMPANY in advance the day and time of their arrival. The standard check-in time is normally 12:00 midday, although we are happy to show guests in earlier if no one is checking out that morning. The check-in process must be completed by 8:00 P.M. since personnel are not available after 8:00 P.M. for that purpose. If a special check-in time is requested after 8:00 P.M., a special service may be hired, if available. In that case, the company must assess an additional charge of 40 Euros to cover the additional cost of the check in process. This additional charge will also apply for check-in at any time on a public holiday.

The length of stay of this contract, can only be extended with the written agreement by the COMPANY and for no longer than a period of three months. For a departure before the negotiated date the tariff remains the same as already agreed between the COMPANY and the CLIENT.

The CLIENT agrees to send a deposit of 50% of the total rental fee to the COMPANY upon signing of the rental agreement in order to reserve the requested apartment. This deposit will be accepted by the COMPANY, either by credit card, via a wire transfer to the COMPANY’S bank account, or via bank check.

THE COMPANY will inform the CLIENT immediately if the requested apartment will not be available for whatever reason for the time requested and offer a comparable substitute. If the offered substitute is not acceptable to the CLIENT this contract will be deemed null and void and all deposits previously accepted shall be immediately refunded. If the CLIENT cancels the reservation for the apartment once the contract has been executed, the deposit is refundable up to one month prior to the arrival date agreed to between the COMPANY and the CLIENT, less a 10% service fee of the total rental amount.

The outstanding balance, or the remaining 50% of the rental fee, is due one month prior to the rental date agreed to between the COMPANY and the CLIENT. This amount will only be accepted in the form of a credit card payment, or wire transfer. The CLIENT agrees to undertake the necessary procedures in order to assure that the COMPANY receives the rental fees agreed to between the COMPANY and the CLIENT. THE COMPANY shall inform the CLIENT no later than 7 days prior to the due date of the 50% balance if it is aware of any work, significant or otherwise, which to the best of the COMPANY’S knowledge will have to be performed in the apartment during the CLIENT’S stay.

As part of the check in process, the CLIENT agrees to leave with the representative of the COMPANY a security deposit authorization form (credit card imprint). The deposit given by the CLIENT guarantees the COMPANY payment for any damage made by the CLIENT to any appliances, furniture, upholstery, kitchen utensils, linens, towels, etc. The security deposit covers any damage to the apartment noted by the Company and includes any lost or missing keys to the apartment. In the case of missing keys, or a damaged apartment door lock, the company must change the lock on the door of the apartment and order four new complete sets of keys. This will be billed to the client at the full cost incurred.

The CLIENT also agrees to leave the property in the same state as when the CLIENT entered the property. The deposit will be returned in full to the CLIENT once the COMPANY verifies the inventory of the apartment and verifies that no damage has occurred to the apartment. In case the observed damage exceeds the amount left as a deposit by the CLIENT, the CLIENT agrees to pay in full for the excess cost.

As part of the check in process, the CLIENT agrees to sign the State of the Apartment document as well as the list of all rules applying to rentals in one of our apartments. Upon arrival at the apartment, should the CLIENT note any damage or missing items, the CLIENT must call the COMPANY the same day to inform the COMPANY of these discrepancies, or it will be agreed that the apartment is in the state as agreed to in the State of the Apartment document. The security deposit will be returned to the CLIENT once the State of the Apartment has been verified either on the day of departure or within 24 hours of the clients’ departure once the COMPANY agrees that no damage has occurred and no items are missing.

The CLIENT hereby releases THE COMPANY AND OWNERS from any and all claims for liability for damages to personal property or personal injury occurring to THE CLIENT or to third parties invited onto the premises by THE CLIENT during their rental.